We run everything on spreadsheets today. How do we move over?+
Start with the hotels you quote most. Upload their rate contracts and TripGate extracts the rates for you to review, or use the bulk hotel import. Destinations, activities, vehicles and guides can be added as you go.
Does it work with the rate contracts our hotels already send?+
Yes. It reads each hotel's own PDF or Excel layout, even several hotels in one file. Your team reviews and corrects the extracted rates before they go live.
Does the AI send anything without us checking?+
No itinerary, quote or rate goes out without staff review. Extracted fields show a confidence score. The automatic emails are the follow-ups that ask a customer for missing details, and the reminders you set up for your agency.
Which inquiry channels can we connect?+
Gmail, Microsoft 365 and WhatsApp connect in one click, and any other mailbox can be connected directly. Phone and walk-in inquiries are entered by hand. All of them land in the same queue.
Do our customers need an account to see a proposal?+
No. They open a link on any phone or laptop, view the proposal, download the PDF, approve it, ask for changes or comment. You set how long the link works and can revoke it.
Who owns our data?+
You do. Each agency works in its own isolated workspace, and its data is never shared with other agencies.